Applications of E-Tutoring at Indira Gandhi National Open University

Abstract

The education system in India has witnessed various transformations: from ancient system of Gurukul (where the teacher and the taught used to attain educational objectives living in proximity) to online or virtual education where the teacher or students interact through Internet technologies only. There have been a lot of improvements in telecommunications and educational facilities. The country as a whole has noticed developments in many areas of social, economical, scientific and infrastructure sectors. Therefore educational systems need to be integrated with such sectors so that the investment in building human capital results in overall national growth. The open and distance learning (ODL) system is one such tool which can help in addressing local, regional and national needs. Indira Gandhi National Open University (IGNOU) with more than two million learners in 2009 and a country-wide reach with over 60 regional centres and over 2000 learner support centres catering to remote and tribal areas has been a leader towards the democratization of education with social responsibility. IGNOU offers a large number of vocational and employment-oriented courses in the area of health, agriculture, retail, tourism, hospitality, and so on. The university has the challenges of managing the convergence (of formal and ODL stream) and to serve large number of students spread across the breadth and length of the country. Three vital areas of education (i.e., inclusion, expansion and excellence) need to be addressed as priorities. Thus to address these, new mechanisms of e-tutoring have been introduced by IGNOU. This chapter discusses the applications of e-tutoring and its implications in the context of Indian National Open University.