Application Reality of Knowledge Management Processes Practice in Leaning Resources Centres: Case Study of Learning Resources Centres in Makkah al-Mukarramah Schools in Saudi Arabia

Abstract

This research aims to investigate the reality of applying knowledge management processes and practice in leaning resources centers in all academic stages for males in Makkah al-Mukarramah schools in Saudi Arabia. The significance of this study lies in the provision of with reality checks regarding knowledge management in learning resources centers and also in some impediments resulting from the absence of applying knowledge management processes. In order to achieve this goal, the author uses analytic descriptive method where he applied the research on a sample consists of 41 learning source center secretaries, (15%) of the research community. The author also used a questionnaire formed from four aspects for knowledge dimensions (store, spread, innovation and application). There are 12 phrases or questions listed under each dimension. The obtained data was analysed using (SPSS) to quantitatively demonstrate the relations between the knowledge dimensions and their aspects (store, spread, innovation and application). It was found that knowledge store scored an arithmetic mean (3.65), knowledge application scores a mean (3.57), knowledge innovation scored mean (3.18) and finally Knowledge spread with arithmetic mean score of (2.68). It was concluded that low arithmetic means was due to the lack of availability of appropriate technology and simulating environments inside these learning resources centers, lack of using knowledge management techniques and skills by the secretaries, top management lack of commitment to applying knowledge management processes and practices, mistiness of job descriptions and appropriate training for the secretaries and ignorance of the role of the knowledge management in these learning resources centers.