Abstract

With the advancements in technology and increase in demand for eco-efficient products, manufacturers are focusing on sustainable development of products. Enticing a huge demand over the recent years, sustainable development of Information and Communication Technology (ICT) products are a subject of interest for most practitioners and academicians. A number of factors are found to influence the sustainable development of ICT products. It is necessary to identify the most important factors and determine the dependencies of factors among themselves. In this regard, a case study has been conducted in the context of sustainable development of tablet devices. The most influential factors have been identified from literature and with experts input. The factor dependencies are established using Total Interpretive Structural Modelling (TISM) methodology. MICMAC analysis is used to classify the factors based on their ability to influence other factors. The output of TISM forms the input for MICMAC analysis. From the study, it was found that the factors, ‘Customer pressure’, ‘Government regulations’, ‘Competitiveness’, ‘Organization initiative’ and ‘Technological advancements’ are the most driving factors. Factors ‘Environmental impact’, ‘Energy efficiency’ and ‘Opportunities to upgrade’ were found to be dependent.

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