Abstract
Objectiveverify the application of the Workload Indicators of Staffing Need method in the prediction of nursing human resources at a Family Health service. Methoddescriptive and quantitative study, undertaken at a Family Health service in the city of São Paulo. The set of sequential operations recommended in the Workload Indicators of Staffing Need method was used: definition of the professional category, type of health service and calculation of Available Work Time; definition of workload components; identification of mean time for workload components; dimensioning of staff needs based on the method, application and interpretation of the data. Resultthe workload proposed in the Workload Indicators of Staffing Need method to nursing technicians/auxiliary nurses was balanced with the number of professionals available at the Family Health service. The Workload Indicators of Staffing Need index amounted to 0.6 for nurses and 1.0 for nursing technicians/auxiliary nurses. Conclusionthe application of the Workload Indicators of Staffing Need method was relevant to identify the components of the nursing professionals' workload. Therefore, it is recommendable as a nursing staffing tool at Family Health services, contributing to the access and universal health coverage.
Highlights
IntroductionHuman resources are one of the central pillars for access and universal health coverage, but represent a permanent challenge for many countries in Latin America, in view of disequilibria in their availability, composition, distribution and productivity, mainly in primary health care(1)
A recent study presented data that provide a general view on the nursing interventions and activities at Family Health services (FHS) that have the potential to influence and improve the public policies regarding nursing staffing(4)
This research identified the nursing staffing needs at a Family Health Strategy (FHS) in the city of São Paulo to attend to the care demands through the application of the Workload Indicators of Staffing Need (WISN) method
Summary
Human resources are one of the central pillars for access and universal health coverage, but represent a permanent challenge for many countries in Latin America, in view of disequilibria in their availability, composition, distribution and productivity, mainly in primary health care(1). The dimensioning of nursing professionals, who representing the largest staff contingent in all health areas, has advanced in the discussion and enhancement of methods and parameters, mainly in hospital care. In the Brazilian Primary Health Care context (PHC), in the Family Health Strategy (FHS), few studies have addressed this theme. A recent study presented data that provide a general view on the nursing interventions and activities at Family Health services (FHS) that have the potential to influence and improve the public policies regarding nursing staffing(4)
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