Abstract

This study investigated the application of the TRIZ innovation system method to bicycle handlebars and used a satisfaction survey to evaluate whether the bicycle handlebars met the users’ requirements, in order to reduce the cost and time needed for product development. First, we conducted a literature search and expert consultation, to explore the improvement requirements for handlebar design and bicycle motion injury; then, we used a contradiction matrix and the invention principle of the TRIZ method for analysis and design; and finally we used a human–machine system and the human measurement method of human factor engineering to analyze the user and bicycle handlebar operation and related dimensional definitions, as a reference for the design and to make a prototype bicycle handlebar. The SERVQUAL questionnaire was developed to compare the differences between the designed bicycle handlebar prototype and commercially available bicycle handlebars, and a practical analysis of the design was conducted using a two-dimensional quality model (Kano model) and the important–performance analysis method (IPA). Research results: 1. Innovative design of the bicycle handlebars: the development of height adjustment slots, front and rear angle design, front and rear swivel left and right extension mechanism, the user can clearly determine the current position and adjust to the most comfortable position to avoid waist, cervical vertebrae, and arm injuries. 2. Satisfaction assessment of bicycle handlebar innovation design: analyse the importance and satisfaction of bicycle handlebar innovation design, determine the production time and mass production value of the product, use questionnaires to conduct IPA and Kano model cross-analysis matrix, in order to reduce the time and cost required for product development.

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