Application of the Calgary-Cambridge Guide in the training of nurse-patient relationship for practice nurses

Abstract

Objective To explore the effects of the Calgary-Cambridge Guide training for practice nurses in promoting the nurse-patient relationship .Methods Totals of 52 practice nurses in our hospital from June 2012 to December 2012 were selected and randomly divided into the experimental group （ 25 cases ） and the control group （27 cases）.Communication skills training based on the Calgary-Cambridge Guide was applied in the experimental group, while the general training materials were distributed in the control group .Nurse-patient relationship was assessed with the trust scale and the Calgary-Cambridge Guide Scale .Results After the training , the scores of respect, consistency, the authority of knowledge and technology , the sense of security and the confidence in the future of the experimental group were （3.65 ±0.45）,（3.68 ±0.58）,（3.62 ±0.51）, （3.81 ±0.45） and （3.67 ±0.64）, which were significantly higher than the scores before the training （t =-2.664,-2.712,-2.435,-3.429,-3.431, respectively;P〈0.05）.The scores of respect, consistency, the sense of security in the experimental group were significantly higher than those of the control group after the training （ t=2.560, 2.513, 2.231, respectively;P 〈0.05 ）.The general score and the scores of eight dimensions of Calgary-Cambridge were significantly higher than those before （P〈0.05）.The general score and the scores of eight dimensions of Calgary-Cambridge of the experimental group were significantly higher than those of the control group （P〈0.05）.Conclusions The nurse-patient communication skills training based on the Calgary-Cambridge Guide can effectively improve the communication skills of practice nurses , and promote the nurse-patient relationship . Key words: Calgary-Cambridge Guide; Practice nurses; Nurse-patient communication; Skill training