Abstract
This article reviews applied research on the dissemination of energy-related information. Next it looks at the experiences of evaluations in four types of information dissemination programs: ones with specific feedback, interactive hotlines, demonstration projects, and publication or media efforts. In each case, lessons are derived about “what has been learned. ” The key lessons include that information services are actually servicing existing demands, not creating new ones. That they can be cost beneficial, particularly if they are designed to capitalize on existing resources, networks, and partnerships with the private sector.
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