Abstract

This chapter seeks to consolidate insights into the role of smart technologies in enhancing the religious tourism experience. The chapter uses a qualitative approach to lead secondary sources with literature reviews to provide objectives and replicable conclusions based on prior studies addressing similar study inquiries. The findings underscore a significant contribution to integrating smart technologies and the quality of the religious tourism experience. Attributes such as informativeness and interactivity emerge as pivotal factors influencing this relationship with security and privacy concerns for attention and improvement in religious tourism destinations. The chapter aims to equip destination managers within religious tourism sites with a comprehensive understanding of the transformative potential of smart technologies in enriching tourist experiences. Furthermore, it provides actionable insights to implement measures that enhance visitor satisfaction, foster loyalty, and promote the development and promotion of religious tourism destinations.

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