Abstract
In the last few years, the automotive industry has adopted the Six Sigma program aiming the performance increasing in the competition market. This tool is used as basis of quality control and strategic planning for production, providing significant improvements in direct and indirect costs of production. This paper provides a successful result obtained in an automotive industry in which the quality had been improved through the strategy proposed by Six Sigma. This company, after applying the Six Sigma methodology, had successfully reduces the amount of defects in the automotive seats in the assembly line. After the implementation, the company achieved higher quality process and its costs decreased, reducing to less than 50 % the number of seats with defects. The study contributes to the management practices, by identifying new applications with Six Sigma and further analysis of manufacturing with financial performance as well as to discuss the implications of these findings for practice and for future research.
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