Abstract
Logistics is one of the main processes within organizations, because it is possible to store different types of items in stock. However, maintaining management is not a simple role, as the process needs to be integrated with the quality, storage and accuracy of stored resources, which are as high as possible, and this makes it a bigger challenge for the vast majority of organizations. The present work aims to propose an application and management of the PDCA cycle methodology for greater efficiency in the receiving and handling sector, reducing costs and controlling container yard operations, without major investments, just by using the PDCA and some Quality tools.
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