Abstract

Objective To investigate how to carry out quality control at health examination centre,in order to promote the standardization of health examination and management level.Method PDCA circulation method was applied in every link of health examination to control the quality with plan,do,check and action.Result Customers' satisfaction degree rose.The management level and comprehensive effectiveness promoted.Conclusion PDCA circulation method is important for continuous improvement of the quality of health examination and the promotion of management level. Key words: PDCA circulation method; Health examination; Quality control

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