Abstract
Websites in the post COVID-19 era play a very important role as the Internet gains more visitors. A website may significantly contribute to the electronic presence of a cultural organization, such as a museum, but its success should be confirmed by an evaluation experiment. Taking into account the importance of such an experiment, we present in this paper DEWESA, a generalized framework that uses and compares multi-criteria decision-making models for the evaluation of cultural websites. DEWESA presents in detail the steps that have to be followed for applying and comparing multi-criteria decision-making models for cultural websites’ evaluation. The framework is implemented in the current paper for the evaluation of museum websites. In the particular case study, five different models are implemented (SAW, WPM, TOPSIS, VIKOR, and PROMETHEE II) and compared. The comparative analysis is completed by a sensitivity analysis, in which the five multi-criteria decision-making models are compared concerning their robustness.
Highlights
IntroductionThe electronic presence of museums in the post COVID-19 era plays a very important role as the number of visitors to the museums constantly reduces due to health constraints
The framework is called DEWESA and presents in detail the steps that have to be followed for selecting dimensions and criteria, their weights of importance, the multi-criteria decision-making (MCDM) models that seem to be more appropriate for the specific category of websites, and the comparative analysis that has to be performed to select which MCDM model is the most suitable
MCDM models have been criticized for producing different results and no model has proved to be the best in all domains
Summary
The electronic presence of museums in the post COVID-19 era plays a very important role as the number of visitors to the museums constantly reduces due to health constraints. The framework is called DEWESA (dimensions for evaluating websites and sensitivity analysis) and presents in detail the steps that have to be followed for selecting dimensions and criteria, their weights of importance, the MCDM models that seem to be more appropriate for the specific category of websites, and the comparative analysis that has to be performed to select which MCDM model is the most suitable. We used the dimensions and the criteria defined during the application of AHP for the evaluation of museums’ websites in a previous experiment [25] New studies confirm these criteria [17,18,30] but many have a different focus, e.g., some implement heuristic evaluation [6]. Sensitivity analysis of the models has been implemented before in different domains [27,38,39,40], it is the first time that it is implemented for estimating the consistency of the MCDM models in museums’ website evaluation
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
