Application of modern Enterprise Resource Planning (ERP) systems in the era of digital transformation

Teodora Ivanović,Mirjana Marić

doi:10.5937/straman2104028i

Abstract

Modern digital technologies - acronym SMACIT (Social, Mobile, Analytics, Cloud, and Internet of Things [IoT]) - are the generator of digital business transformation today. Companies that have done their business in the same way for years can not, without adequate transformation, respond to the fresh challenges induced by modern digital technologies. The authors described the concept and content of digital business transformation and the impact of modern digital technologies on ERP systems. The paper conducts empirical research using the survey method. We conducted a survey on a sample of 25 small companies in Serbia. The results of the empirical research show modern ERP systems in small companies in Serbia, and the main drivers and barriers for their application.

Highlights

Modern digital technologies – acronym SMACIT (Social, Mobile, Analytics, Cloud, and Internet of Things [IoT]) – are the generator of digital business transformation today
An integrated information system is a prerequisite for the success of modern companies that operate based on electronic business models, and which are characterized by digital technologies
The results of the conducted empirical research lead to the conclusion that the percentage of modern Enterprise Resource Planning (ERP) systems in small companies in Serbia is lower than the representation of traditional ERP systems

Summary

Introduction

Modern digital technologies – acronym SMACIT (Social, Mobile, Analytics, Cloud, and Internet of Things [IoT]) – are the generator of digital business transformation today. Wade highlights seven categories of content that can be digitally transformed in a company: business model (how the organization earns), organizational structure, people, processes, IT capacities (how information is managed), offer (what products and services the organization offers), and engagement model (how the organization deals with its clients and other actors). These categories are the most important elements of the organizational value chain related to digital transformation (Wade, 2015).

Methods

Results

Conclusion