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Abstract
Disagreements in construction projects often result in litigation that is both time‐consuming and expensive. A dispute review board (DRB) provides a valuable and proven alternative method of dispute resolution. Currently, the Florida Department of Transportation (FDOT) stores DRB reports in portable document format (PDF) with limited search capability. Improving information retrieval of DRB documents and providing a certain level of integration of DRB reports with relevant but heterogeneous data and documents is the key to enhancing the current FDOT DRB system. This paper presents a web‐based data management framework to improve information management processes of the FDOT DRB system by providing key features such as metadata generation, an integrated review process, a simple issue description, member information management, and versatile information search. The new system not only allows DRB members and FDOT construction engineers to store and retrieve DRB reports but also provides more functionality to process those re‐ports. New functionalities include a structured search based on the metadata of DRB reports, an unstructured search using advanced computer technology, and the integration of DRB reports with other related information for analysis. This type of functionality improves the efficiency and effectiveness of the DRB system. Santrauka Del nesutarimu vykdant statybos projektus dažnai kyla teisminiu ginču, kurie yra brangūs ir trunka ilgai. Vertingas ir praktikoje prigijes alternatyvus ginču sprendimo metodas yra ginču nagrinejimo taryba (GNT). Šiuo metu Floridos transporto departamentas (FTD) yra sukaupes GNT ataskaitas PDF formatu su ribota paieškos galimybe. GNT dokumentu informacijos paieška ir tinkamo lygio GNT ataskaitu integravimas su reikalingais, bet heterogeniniais duomenimis yra esmine prielaida tobulinti dabartine FTD GNT sistema. Straipsnyje pristatoma internetine duomenu valdymo sistema, skirta patobulinti FTD GNT valdymo procesa remiantis šiomis esminemis savybemis: metaduomenu generavimo, integruoto peržiūros proceso, paprasto ginčo aprašymo, dalyvio informacijos valdymo, visapusiškos informacijos paieškos. Naujoji sistema ne tik leidžia FTD BNT nariams saugoti bei rasti GNT ataskaitas, bet ir sudaro galimybes funkcionaliau jas apdoroti. Naujos sistemos funkcijos apima struktūrizuota paieška GNT ataskaitu metaduomenu pagrindu, restruktūri‐zuota paieška naudojant pažangias kompiuteriu technologijas ir GNT ataskaitu integravima su kita susijusia analizuojama informacija. Šios funkcines savybes pagerina GNT sistemos efektyvuma.
Highlights
Disputes refer to controversies or disagreements between different stakeholders
Based on the above discussion, the underlying objective of this paper is to present a web-based data management framework developed to improve information management processes of the Florida Department of Transportation (FDOT) Dispute Review Board System
This paper presented a web-based data management framework that uses Oracle-based Web technologies to improve information management processes of the FDOT Dispute Review Board System by providing key features such as metadata generation, an integrated review process, a simple issue description, member information management, and versatile information search
Summary
Disputes refer to controversies or disagreements between different stakeholders. Often disputes may arise between owners and contractors during the execution of a construction project from different perceptions of the legitimacy and/or the quantum of claims (Kumaraswamy 1997; Pena-Mora et al 2002). Due to the lack of elaborative information, the DRB reports are not effectively used to guide construction engineers in resolving similar problems in other projects. Based on the above discussion, the underlying objective of this paper is to present a web-based data management framework developed to improve information management processes of the FDOT Dispute Review Board System. The new system developed by the research team and recently adopted by FDOT allows DRB members and construction engineers to store and retrieve DRB reports online, and provides additional functionality such as advanced text-based search mechanisms, management of DRB member data, and integration of DRB reports with other related documents. The subsequent sections of the paper first provide background information on construction document and metadata modeling followed by a discussion of the design and development of the DRB system in detail
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