Abstract
A case study is described about a “Knowledge Warehouse” that stored originally a vast amount of texts about laws and other legal rules in spreadsheet-like structure; it permitted a full-text search to support public officers to give helping hand in various Life Events of citizens. The requirements for efficiency and effectiveness enforced a redesign and re-planning of the whole system. A preliminary conceptual design and a proof of concept prototype are developed that exploits the most recent database technologies with combination of ontologies and Description Logic.
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