Application of Lean Quality Management in Heat Treatment Industry - An Example of Enterprise N

Abstract

Based on the fact that there is little advanced quality management methods applied in heat treatment industry, this paper first analyzes the connotation of lean quality management and then proposes lean quality management model comprising four parts of standards execution with zero defect, process control by quantification, quality assurance by Kanban method and orientation of customer satisfaction. Furthermore, the paper takes the heat treatment branch of N company as an example to study specific application of lean quality management model in heat treatment industry, and the effect shows that the proposed model can improve key quality elements of heat treatment and meanwhile reduce the cost a lot.