Abstract
Generic performance measures have emerged as appropriate tools for assessing the performance of the Hazard Analysis Critical Control Point (HACCP). These measures provide information for staffing decisions and budgetary development in the food manufacturing industry. They are also used to configure variations for costing, pricing, packaging and other functions. The HACCP performance measures have become powerful tools in the management of modern food manufacturers, in particular the dairy industry. The majority of decisions and rules used for assessing the performance of the HACCP method are too complex to capture in the form of a traditional programming language. Conventional information systems automate simple and rigid bookkeeping functions but knowledge management tools automate complex decision making and processes requiring judgement, and therefore are appropriate for automating the people‐based knowledge of the HACCP performance assessment method. A new technique is presented to automate the HACCP performance assessment method using knowledge processing.
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