Abstract

Vendor rating can be done using the Analytic Hierarchy Process (AHP) by a single decision maker or a group of decision makers. This approach may suffer from some drawbacks including bias in estimation process. The proposed methodology in this paper involves estimation by a group on an individual basis following the principle of anonymity. A control chart is constructed with an upper control limit and a lower control limit. Implementation ofthiscontrol chart will take into account the dynamic nature of vendor performance and also can be used for continuous monitoring of the vendor performance. This procedure can be used for a single vendor as well as for multiple vendor rating.

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