Application of Analytic Hierarchy Process in Selecting a State-Made Electronic Documentation Management System for Polish Municipalities

Abstract

This paper considers the problem of selecting a state-made electronic document management system (EDMS) using the analytic hierarchy process (AHP) model. The problem of EDMS selection from two available variants is analysed and the selection criteria related are highlighted on the basis of the literature and the authors’ experience. Calculations related to pairwise comparisons and prioritisation between criteria and variants form the core of the paper. This problem is only applicable to municipalities in Poland that have implemented an older state-made system; based on pair-wise comparisons, retaining the older system is preferable to implementing the new state-made EDMS because of the lack of integration of the new EDMS with internal systems.