Application of 360-degree evaluation in evaluating professional ethics and communication skills of intern doctors

Abstract

Objective To evaluate the effectiveness of intern doctor training by 360 degree evaluation scale and to provide references for formulating targeted training plan. Methods A 360-degree evaluation scale with 6 subscales（Attendings, Peers, Nurse, Patients, Directors and Students） was employed to measure the status quo of medical education , represented by professional ethics and communication skills, among 129 intern doctors in medical clinical college. Cronbach＇;s alpha was used to evaluate the reliability of the scale,one-way ANOVA was used to compare the difference of score among different scorers,and t test and Mann-Whitney test were employed to compare scores be-tween male group and female group, 5-year class and 8-year class （The significance level was set at P〈0.05）. Results Cronbach＇; α coefficients were 0.878, 0.948, 0.914, 0.908, and 0.934 for six sub-scales and 0.964 for the general scale. There were significant differences in evaluation scale scores a-mong differ-ent evaluators（P〈0.01）. After being adjusted by weight index, the average scores of pro-fessional ethics and communication ability ＆amp; interpersonal relationship were （ 92 . 52 ± 8 . 09 ） and （93.32±8.67） respectively. No differences was observed between male and female, 5-year class and 8-year class（P〉0.05）. Conclusions 360 degree evaluation scale has reasonable reliability and it can provide valuable references for future similar survey in China. Meanwhile, intern doctors exhibit rela-tively good performances in professional ethics and communication ability ＆ interpersonal relationship in the present study. Key words: 360 degree evaluation; Reliability; Intern doctor; Professional ethics; Communication ability