Abstract
The purpose of this paper is to analyze the level of system integration among organizations that have deployed intranets or portals. In spite of being independent technologies, portals and EAI have in common the integration issue, and the combined usage of both may produce the synergic effect on application integration processes. The paper presents an instrument to analyze the integration level and the PMM (Portal Maturity Model) which can be used to assess the contributions of intranets and portals to Knowledge Management initiatives. According to the identified issues, this study suggests some guidelines for system integration projects.
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