Abstract
Objective To introduce triage standard for non-traumatic chest pain and SOAPIE triage method into triage work for acute chest pain patients, and to investigate its effect. Methods Based on triage standard for non-traumatic chest pain and SOAPIE triage method, a new triage record was established. And triage time, triage accuracy and patient satisfaction were compared with conventional methods. Results The triage time of the research group was (1.94±0.30) minutes, which was significantly lower than (2.27±0.35) minutes of the control group (t=6.99, P<0.05). The triage accuracy of the research group was 96.0%, which was significantly higher than 82.0% of the control group (χ2=10.01, P<0.05). The score of patients′ satisfaction was (98.94±1.06), which was significantly higher than (89.30±5.95) of the control group (t=15.96, P<0.01). Conclusions The new triage method can shorten the triage time, improve the triage accuracy and patients′ satisfaction, which is worthy of promotion. Key words: Chest pain; Satisfaction; Triage; Nurse
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