Abstract

The grooming technologies in this new era are data science and artificial intelligence serving their best to society in multidiscipline to improve human lives. Areas like medical science, agriculture, banking, communication, retail, social media, search engines, autonomous vehicles and various industries are training their employees to identify patterns and gather insights from large and complex datasets. The world is surrounded by massive amount of data and it increases exponentially. Data science is the responsibility to specialize the source of data, the relevancy of that data, and how to dig out the useful information from that data. Any data can be seen from various perspectives thus, data science has become the biggest asset nowadays. Earlier there were three pillars for the economy – labor, land, and capital – but currently data is also the fourth one. A new notion AI came into existence with big data to find what we can forecast with data or how we can monitor data as wisely as the human brain. AI models capture the essence of data and this is full of physiological ideas. Machine learning is the best approach to develop an AI model for classified data and future prediction. AI technology is used to solve complex problems in different areas using different machine learning technologies such as neural networks, image processing, natural language processing and many others. Incorporation of artificial intelligence is definitely changing our lives day by day. Digital technologies have always been impactful on society, economy, changing the way of working, presenting, communicating, and engaging. The E-government platform is to give information, to encourage the citizen to vote for the government or for involvement of the citizens. Digital interaction between citizen and government or the other way is said to be E-government, which is the most used service for the government as well as citizens, where AI is the most needed approach to add value to data and making faster decisions as well. With the surge in development of AI technology, it is time for the people and government to embrace this technological change. While there can be many complications in its practical implementation, yet we need to ensure that we make the best possible use of it, in order to prepare for a better future where people can make use of these technologies to simplify their tasks. There is a greater need for governments and policy makers to collaborate with researchers in order to find all the possible practical areas of its usage so that this technology can serve for the greater good and welfare of the society. These revolutionary data science technologies of artificial intelligence (AI), Internet of Things (IoT), big data and behavioral/predictive analytics, and blockchain will pave way for newer dynamics in governance and lead to creation of a new generation of government tech startups. This smart innovation in provision of public goods and services will transform governance and will bring phenomenal changes in institutional development and in the lifestyles of each and every individual. This book chapter would emphasize on revolution brought up by data science and AI for shaping social landscape from different perspectives of E-government.

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