Abstract
ABSTRACT This study comprehensively reviews the literature on robotics’ uses in the tourism and hospitality industries. Through descriptive and content analyses, 121 articles on robotics applications were examined. The results of this investigation showed that the majority of studies were carried out in the setting of hospitality. This article identified potential directions for future academic research. The adoption of robots was discussed in terms of its practical ramifications for industry practitioners.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Journal of Quality Assurance in Hospitality & Tourism
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
