Abstract

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings – Where once a trip to the village bakery to get a loaf, then the high street fishmonger or butcher for something for tea was a rather local, neighbourly activity, these days food shopping is probably one of the most frequent links that people have with big business – and with it comes the scrutiny that customers now demand of the national and multi-national organizations that supply their needs. Practical implications – The paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations. Originality/value – The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to digest format.

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