Abstract

The shift of human communication to online platforms brings many benefits to society due to the ease of publication of opinions, sharing experience, getting immediate feedback and the opportunity to discuss the hottest topics. Besides that, it builds up a space for antisocial behavior such as harassment, insult and hate speech. This research is dedicated to detection of antisocial online behavior detection (AOB) - an umbrella term for cyber-bullying, hate speech, cyber-aggression and use of any hateful textual content. First, we provide a benchmark of deep learning models found in the literature on AOB detection. Deep learning has already proved to be efficient in different types of decision support: decision support from financial disclosures, predicting process behavior, text-based emoticon recognition. We compare methods of traditional machine learning with deep learning, while applying important advancements of natural language processing: we examine bidirectional encoding, compare attention mechanisms with simpler reduction techniques, and investigate whether the hierarchical representation of the data and application of attention on different layers might improve the predictive performance. As a partial contribution of the final hierarchical part, we introduce pseudo-sentence hierarchical attention network, an extension of hierarchical attention network – a recent advancement in document classification.

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