Abstract

BackgroundDirect-to-consumer telemedicine is an increasingly used modality to access primary care. Previous research on assessment using synchronous virtual visits showed mixed results regarding antibiotic prescription rates, and research on assessment using asynchronous chat-based eVisits is lacking.ObjectiveThe goal of the research was to investigate if eVisit management of sore throat, other respiratory symptoms, or dysuria leads to higher rates of antibiotic prescription compared with usual management using physical office visits.MethodsData from 3847 eVisits and 759 office visits for sore throat, dysuria, or respiratory symptoms were acquired from a large private health care provider in Sweden. Data were analyzed to compare antibiotic prescription rates within 3 days, antibiotic type, and diagnoses made. For a subset of sore throat visits (n=160 eVisits, n=125 office visits), Centor criteria data were manually extracted and validated.ResultsAntibiotic prescription rates were lower following eVisits compared with office visits for sore throat (169/798, 21.2%, vs 124/312, 39.7%; P<.001) and respiratory symptoms (27/1724, 1.6%, vs 50/251, 19.9%; P<.001), while no significant differences were noted comparing eVisits to office visits for dysuria (1016/1325, 76.7%, vs 143/196, 73.0%; P=.25). Guideline-recommended antibiotics were prescribed similarly following sore throat eVisits and office visits (163/169, 96.4%, vs 117/124, 94.4%; P=.39). eVisits for respiratory symptoms and dysuria were more often prescribed guideline-recommended antibiotics (26/27, 96.3%, vs 37/50, 74.0%; P=.02 and 1009/1016, 99.3%, vs 135/143, 94.4%; P<.001, respectively). Odds ratios of antibiotic prescription following office visits compared with eVisits after adjusting for age and differences in set diagnoses were 2.94 (95% CI 1.99-4.33), 11.57 (95% CI 5.50-24.32), 1.01 (95% CI 0.66-1.53), for sore throat, respiratory symptoms, and dysuria, respectively.ConclusionsThe use of asynchronous eVisits for the management of sore throat, dysuria, and respiratory symptoms is not associated with an inherent overprescription of antibiotics compared with office visits.Trial RegistrationClinicalTrials.gov NCT03474887; https://clinicaltrials.gov/ct2/show/NCT03474887

Highlights

  • Direct-to-consumer telemedicine is an increasingly used modality to access primary care in Sweden [1]

  • There have been mixed results regarding antibiotic prescribing following virtual visits in various contexts [4,8,9,10,11,12,13,14,15,16,17,18], with most studies focusing on urinary tract infections (UTIs) and upper respiratory infections

  • ANot applicable. bDIGI-T: asynchronous chat-based visit PHYSI-T (eVisit) with a chief complaint of sore throat. cPHYSI-T: Office visits with a chief complaint of sore throat. dDIGI-R: eVisits with a chief complaint of common cold/influenza or cough. ePHYSI-R: Office visits with a chief complaint of common cold/influenza or cough. fDIGI-U: eVisits with a chief complaint of dysuria. gPHYSI-U: Office visits with a chief complaint of dysuria

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Summary

Introduction

Direct-to-consumer telemedicine is an increasingly used modality to access primary care in Sweden [1] Such visits can take the form of asynchronous chat-based visits (eVisits) or synchronous video-based visits (virtual visits). Results: Antibiotic prescription rates were lower following eVisits compared with office visits for sore throat (169/798, 21.2%, vs 124/312, 39.7%; P

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