Abstract

The employees’ turnover intention is one of the most popular subjects in the field of Human Resource Management. Moreover, the turnover problematic phenomenon is also still one of the most costly issues for HR managers in their efforts on human capital. Although turnover intention has been one of the most researched phenomenon in Human Resource Management (HRM), researchers still return to restudying this phenomenon because of its impact on service quality in any organization, moreover turnover intention has direct and indirect costs, both costs are critical, complicated, and serious. While the phenomenon of turnover intention in the nursing sector has a more serious impact than on any other sector, it has been recognized in both developing and developed countries. Organizational factors (Leadership, Pay Level, and Advancement Opportunities) have excessive impact on turnover intention among employees. Thus, this conceptual paper focuses on the organizational factors as the determinant of turnover intention among registered nurses. Approach: The literature was explored to acknowledge the accessible relationships among cross organizational factors (Leadership, Pay Level, and Advancement Opportunities) and turnover intention among registered nurses public hospitals. Conclusions: This conceptual paper provides an updated review of the literature on organizational factors and turnover intention. The practical implications as well as academic contributions were also presented.

Highlights

  • Turnover intention behavior of employees is a major issue nowadays all over the world organizations, and almost among all industries

  • Our discussion consists of four sections and each section literature to support the relation between the organizational factors: leadership, pay level, advancement opportunities and the turnover intention

  • Organizational factors are examined under three components, and is defined as “the perceived properties or characteristics found in the work environment that result from actions taken consciously or unconsciously by an organization and that presumably affect subsequent behavior" (Steers & Lee, 1983, p. 82)

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Summary

Introduction

Turnover intention behavior of employees is a major issue nowadays all over the world organizations, and almost among all industries. Turnover intention is one of top issues that has been researched and studied more than any other Human Resource Management (HRM) phenomenon, which is mean that this issue has not been solved yet. In that the nursing sector has the highest turnover intention percentage, 41% of the nurses in USA, and 32.9% of the Canadian nurses are dissatisfied with their job, and they are planning to leave their present jobs. If this is the situation in the developed countries, what is the situation in developing countries. This amount of rating dissatisfaction among nurses confirms that it is a global problem, which means it is rising among nurses, knowing that turnover intention is the most serious ultimate result of job dissatisfaction (Aiken et al, 2002)

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