Antecedents of organizational citizenship behaviour in a government-owned enterprise in Nigeria

Abstract

The study examines the generalizability of perceived organizational support (POS) and perceived fair interpersonal treatment (PFIT) as positive correlates of organizational citizenship behaviour (OCB) in Nigeria. In a study conducted, 207 lower management employees of National Electric Power Authority (NEPA), a government-owned enterprise in Nigeria, were selected as participants. Standardized psychological scales measuring POS, PFIT, and three facets of OCB (helping, civic virtue, and sportsmanship) were administered. Data analysed using Pearson correlation and hierarchical regression analysis (controlling gender, age, and tenure) respectively showed independent and joint positive association of POS and PFIT with OCB and each of its three dimensions. It is concluded that to enhance OCB among employees of organizations, especially government-owned enterprises in Nigeria, management need to device policies and put in place programmes that would ensure enhanced organizational support and fair interpersonal treatment.