Antecedents of employee wellbeing in the banking sector: the moderating role of working environment

Saba Gulzar,Zuhair Abbas,Kanwal Hussain,Abdul Bashiru Jibril,Shagufta Ghauri

doi:10.21511/ppm.18(4).2020.36

Abstract

This study examined the influence of work-life balance, work stress, employee engagement, and working environment on employee wellbeing in the banking sector of Pakistan. Due to complex human resource policies in Pakistan, employee wellbeing is neglected in several banking institutions; this study addresses a research gap in this way. Drawing upon job demands-resources theory, the study employed a quantitative methodology through a survey of 360 employees from private and public banks in Pakistan. The results from PLS-SEM (Partial Least Squares Structural Equation Modeling) demonstrate that employee engagement and work stress are significantly related to employee wellbeing, while working environment has a significant interactive effect between employee engagement and employee wellbeing. Theoretically, the study contributes to broadening the existing literature on human resource management. Practically, this study provides guidelines to human resource practitioners, managers, and policymakers on devising strategies for their employee wellbeing in going forward. AcknowledgmentThis work was supported by the Internal Grant Agency of Tomas Bata University in Zlin under the Projects No. FaME TBU No. IGA/FaME/2020/010 and IGA/FaME/2019/008. The authors would like to extend their appreciation to Prof. Boris Popesko (Vice-Dean for Research and Business Liaison) at the Faculty of Management and Economics for facilitating the financial readiness of this project.

Highlights

In the modern era, work-related stress has been greatly exacerbated by adversarial psychosocial working conditions
This study contributes to the body of knowledge on employee wellbeing at the workplace by examining employees’ engagement, work-life balance, work stress, and working environment in the banking sector of Pakistan
The findings of this study reveal that Employee Engagement (EE) and Work Stress (WS) have a significant effect on Employee Wellbeing (EWB)

Summary

Introduction

Work-related stress has been greatly exacerbated by adversarial psychosocial working conditions It is the organizations’ responsibility to look after the mental health and well-being of employees (Johnson et al, 2020). It is imperative that the ‘third goal’ of Sustainable Development Goals (SDGs) of the United Nations is to focus on “good health and wellbeing,” which has increased awareness and importance among policymakers and researchers globally (George et al, 2016). In this light, any country’s financial system is a vital institute, and the banking system has been professed as a hub of the financial system (Kaur & Sandhu, 2010).

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Results

Conclusion