Antecedents for the Success of the Adoption of Organizational ERP Among Higher Education Institutions and Competitive Advantage in Egypt

M Soliman,N Karia

doi:10.48084/etasr.1113

Abstract

Although the Enterprise Resource Planning (ERP) system has long been acknowledged in higher education institutions (HEIs) to improve their performance and efficiency, there are not many HEIs in Egypt that adopt ERP system and those that do are in an early stage. The research on ERP system in HEI is still limited and in the immature stage, hence little is known about the success factors for the adoption stage of ERP systems. Consequently, this article aims to understand what are the success factors for ERP adoption and further develop a conceptual model that explains the successful implementation of ERP in HEIs and its impact on competitive advantage. Based on previous studies, this paper identifies and conceptualizes success factors for ERP and further develops the proposed model for the adoption of ERP system in HEIs. This article contributes to the development of the theoretical framework of the successful implementation of the ERP system to explain the competitive advantage of HEI by merging information system (IS) success and diffusion of innovation (DOI) theories with the success factors for the adoption stage of ERP systems. The current study will provide recommendations and guidelines for both the potential adopters and the vendors on the successful ERP system adoption.

Highlights

The adoption of the Enterprise Resource Planning (ERP) system in universities was intended to create progressive levels of efficiency and performance so that colleges, departments, and schools can improve on their education and research at a low or practical cost [3]
This research will answer three research questions: 1) How can information system (IS) success model, diffusion of innovation (DOI) theory, and CSFs be utilised for the success of the adoption of ERP among higher education institutions (HEIs) in Egypt? 2) To what extent can IS success model, DOI theory, and CSFs influence the success of the adoption of ERP among HEIs in Egypt? 3) What is the factor that can influence the success of the adoption of ERP among HEIs in Egypt?
This research is designed to understand the success of the determinants of ERP adoption among HEIs in Egypt

Summary

INTRODUCTION

The adoption of the ERP system in universities was intended to create progressive levels of efficiency and performance so that colleges, departments, and schools can improve on their education and research at a low or practical cost [3]. Most of the ERP literature reviews concentrated on the implementation phase such as the implementation of CSFs to ERP in particular [8, 9] This trend has resulted in a relatively limited understanding of the other stages of ERP innovation process such as adoption, use, and retirement [10]. The second objective of this research is to investigate the factors that can influence the adoption success of ERP in Egyptian organizations, especially in HEIs. As a result, this research aims to construct a research model by extending the most popular IS success theory [14] with DOI theory [1] and some independent CSFs. Within the Egyptian context, there are not many studies done that examine the determining factors of ERP adoption among HEIs. The literature revealed that the application of ERP system in Egypt focuses on two phases: pre-implementation and www.etasr.com. This research will answer three research questions: 1) How can IS success model, DOI theory, and CSFs be utilised for the success of the adoption of ERP among HEIs in Egypt? 2) To what extent can IS success model, DOI theory, and CSFs influence the success of the adoption of ERP among HEIs in Egypt? 3) What is the factor that can influence the success of the adoption of ERP among HEIs in Egypt?

THEORETICAL BACKGROUND

Findings

DISCUSSION AND CONCLUSION