Abstract

The annual performance appraisal traditionally used by many Human Resource departments is a formal evaluation of an employee to discuss the effectiveness of the employee's performance. Significant changes in Human Resource practices are finding annual performance reviews to be outdated and questionable. Delayed feedback on an employee’s performance on an annual basis makes it difficult to bring forth corrective measures. While annual appraisals were acceptable in the past, today's workforce has grown accustomed to instant feedback; requires continual communication from all levels of management, and thrives on continual recognition. This paper will explore a coaching and leadership approach applied to employee relations and appraisals that focuses on employee development through support, encouragement, and guidance towards career goals and objectives.

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