Abstract

The present article aims to analyze how the Federal University of Rio Grande do Norte behaves towards the modern public administration practices, which preach the overcoming of bureaucratic dysfunctions, in pursuit of efficiency and quality in public services. The study is developed from the theoretical review about New Public Management (NGP) and survey of data obtained from the UFRN Portals (ufrn.br), with focus on Integrated Management Systems. The methodology used was bibliographical and documentary research. After a comparative analysis between theory and practice, it was concluded that the development and implementation of the SIG-UFRN incorporates NGP values in institutional management, insofar as the tool promotes transparency, agility, efficiency and economy in the use of resources.

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