Abstract
Introduction: Health care incidents represent a serious public health problem since they are associated with increased mortality, length of hospitalization and treatment costs. In this context, the continuous monitoring and surveillance of incident occurrence by the health services are important prevention tools. Objective: To describe and evaluate the quality of the incident notification related to healthcare occurred in the city of Porto Alegre, RS, between 2016 and 2017. Method: A descriptive study that proposes to calculate the prevalence of notified incidents and to analyze their variables from secondary data. Results: A total of 1,059 events occurred among the studied years, most of them in hospitals, with mild damage and during healthcare. The most affected age group was the elderly and the most frequent incidents were produced by falls. The most frequent never event were pressure ulcers and the quality of the notification was generally low. Conclusions: It is important risk monitoring and incident notification to be permanent practices in health services and the notified data to be used as a tool for constant improvement of healthcare processes.
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