Abstract

The corporate social responsibility it is characterized by direct participation in community actions in the region where the company is inserted, so supporting the development of the community in general. Already internal corporate social responsibility has as focus the welfare of its employees and dependents in order to lead them to greater dedication, commitment and loyalty, so reaching the highest productivity and quality of services provided. This study sought to understand the management of social responsibility, especially the internal, a company in the third sector. To that end, a study was conducted in case of operating units of a non-governmental organization (NGO), located in the city of Franca-SP, through the application of questionnaires in his six employees. The data showed that participants know the theme social responsibility in its two main components, namely internal and external social responsibility, identify the management of external and internal social responsibility in the company where they work, and consider some external practices of social responsibility as also internal social responsibility.

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