Abstract
The overall objective of the study was to analyze the social and financial efficiency of the credit unions in Brazil. This type of study concerns the evaluation of both business performance indicators and variables related to the social management of this type of enterprise. For this purpose, financial quotients were calculated from the financial statements of the two largest credit unions systems and the four largest banks in the period from 2014 to 2017, as well as the calculation of the costs of the main banking services and interest rates of the most important operations for the same institutions. The main results point to the superior financial performance of credit unions in relation to the largest banks. At the same time, these institutions also presented a satisfactory social performance based on the fact that their banking and credit services had a lower cost than the others organizations.
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