Abstract

For promoting competitive advantages, many companies seek new ways to decrease costs in global markets. Information products contain more functionality, and their developments are continuous process to meet customer requirements. Developers have to manage and control a range of technology and increasing amount of product data. This research selects an old established enterprise named T-company in Taiwan as the subject. We found out 21 theoretical critical success factors (CSFs) from 6 case studies via three research and development departments of T-company. We pointed out 10 most important CSFs should be the critical point before and during the product data management implementation, which can be a reference model to executives of related electronic businesses.

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