Abstract
This paper elicits and analyzes the main requirements for Smart Pedestrian applications designed to enhance the pedestrian experience in urban environments by offering optimized walking routes, improved accessibility, and support for social inclusion and connectivity. Utilizing a mixed-methods approach, the research combines qualitative insights with quantitative data analysis based on surveys conducted in two strategically selected urban areas of Nicosia, Cyprus. Through the survey, the requirements and potential use of Smart Pedestrian apps are investigated while accounting for the quality of service of the urban infrastructure in a medium-sized city context. Additionally, the study contrasts the current smartphone applications, as they predominantly facilitate vehicular transportation, with the potential use of ICT/ITS to support pedestrians for sustainable mobility. The findings reveal a significant demand for a Pedestrian Smartphone app, driven by its ability to provide relevant information on optimum pedestrian routes, as well as act as a citizen’s voice for spotting infrastructure problems and improving the pedestrian network. Further, it is also revealed that limitations in the pedestrian infrastructure substantially restrict walking preferences, emphasizing the need for urgent city-level urban planning solutions to support active mobility. Additionally, the research carried out underscores the importance of a sustainable business model to support the successful deployment of Smart Pedestrian apps. Ultimately, the results of the study suggest prioritizing a smart technology leverage with a crowdsourcing social network business model to promote pedestrian mobility, thereby reducing vehicular dependence, enhancing public health, and improving the quality of life. Such an approach would act as catalyst for policymakers to concentrate on sustainability by investing in digital technology for integrated pedestrian networks, fostering the emergence of genuine smart cities.
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