Analyzing the knowledge management through the product development process

Abstract

The aim of this paper is to present a model for the analysis to the knowledge management on the organizational processes. Knowledge can be considered an input, an element of transformation, and an output of these processes. In order to maximize the competitive advantage of these processes, it is necessary to manage knowledge in a more structured way. The proposed model is composed of the following elements: contents, processes, infrastructure and knowledge management principles. In this paper the model was applied – through two case studies – in the product development process (PDP) of automotive parts manufacturers. The results showed the lack of awareness about the presence of these knowledge management elements in the everyday activities of PDP and the importance of the integration of these elements to the success of this management.