Analyzing the Challenges and Opportunities of Knowledge Management in Government Agencies in Egypt

Abstract

Purpose: The aim of the study was to analyze the challenges and opportunities of knowledge management in government agencies in Egypt
 Methodology: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries.
 Findings: Knowledge Management (KM) practices have a positive impact on the performance of African Small and Medium-sized Enterprises (SMEs) by enhancing innovation, improving decision-making, and increasing customer satisfaction. However, challenges related to knowledge transfer and limited resources can hinder the full realization of KM benefits in these organizations. Cultivating a strong learning culture is crucial for continuous improvement. KM strategies must be adapted to the local context and cultural nuances of African countries to maximize their effectiveness.
 Unique Contribution to Theory, Practice and Policy: Institutional theory, resource-based view (RBV) theory & diffusion of innovations theory may be used to anchor future studies on analyze the challenges and opportunities of knowledge management in government agencies in Egypt. Government agencies should prioritize investments in technology infrastructure to enable efficient knowledge sharing and management. Policymakers should explore opportunities for international collaboration and knowledge exchange among government agencies from different regions.