Abstract
In this paper we analyze the M/M/c retrial queue using the censoring technique. This technique allows us to carry out an asymptotic analysis, which leads to interesting and useful asymptotic results. Based on the asymptotic analysis, we develop two methods for obtaining approximations to the stationary probabilities, from which other performance metrics can be obtained. We demonstrate that the two proposed approximations are good alternatives to existing approximation methods. We expect that the technique used here can be applied to other retrial queueing models.
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