Analyzing key drivers of digital transformation: A review and framework

Abstract

In the digital era, comprehending the factors that drive digital transformation (DT) is crucial for organizations aiming to navigate the evolving technological landscape. This systematic review focuses on identifying and analyzing the key drivers of DT, drawing insights from 19 recognized DT readiness indexes. We examine the dimensions and indicators used across these indexes, highlighting their relevance and frequency of occurrence to uncover the primary factors influencing DT. The findings are synthesized into a comprehensive framework that offers strategic guidelines for organizations. This framework not only aids in understanding the core drivers of DT but also provides practical recommendations for implementing effective DT strategies. By emphasizing the critical drivers rather than the indexes themselves, our study shifts the focus towards actionable insights that can guide entities, policymakers, and academics in the digital transformation journey. The urgency of DT, further accelerated by the COVID-19 pandemic, enhances the relevance of our findings in shaping resilient and adaptable digital strategies.