Abstract

Information and Communication Technologies (ICTs) play a crucial role in creating access to and utilization of library information resources and services through the use of library management systems leading to the current stampede to train and refresh library staff skills in order to promote and engender service delivery. When academic libraries integrate ICTs in acquisition, processing, storage, dissemination and accession to their holdings, user needs are addressed quickly and on time. In this study the researchers sought to determine the application of Information Communication Technologies (ICTs) and Use for information provision by library staff of the Mount Kenya University Library, Kisii Campus. The target population was Mount Kenya university library staff and students. A survey research design aimed at identifying users' views and interpretation of the application and use of ICTs in the provision of library information resources and services. Stratified sampling was used to identify the students-respondents and purposive sampling used to select the library staff. While questionnaires were placed to collect the data from students, library staff respondents were interviewed. The study sample comprised four hundred (320) library users and staff out of a population of three thousand five hundred and twenty eight (1456). The study showed among other findings, that there are improved access and use of library resources and services through the use ICTs in Mount Kenya University, Kisii Campus.

Highlights

  • IntroductionInformation Communication Technologies (ICTs) are: "a diverse set of technological tools and resources used to communicate, and to create, disseminate, store and manage information" (cited in Chisenga (2001:3) According to Chisenga (2001:3) "ICTs came about as a result of the digital convergence of computer technologies, telecommunication technologies and other media communication technologies"

  • The purpose of this study was to determine the application of Information Communication Technologies (ICTs) and use by the library staffs of Mount Kenya University Library

  • The objectives of this study were: to establish the type of ICTs used in Mount Kenya University Library; to determine the purpose for which ICTs were used; to determine the ICT skills and knowledge of Mount Kenya University Library staffs; to establish how the staffs of Mount Kenya University Library gained their ICT skills and knowledge; to identify Mount Kenya University Library staff's training needs; and give recommendations on how ICTs could be effectively and efficiently utilized to maximize information provision in Mount Kenya University Library

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Summary

Introduction

ICTs are: "a diverse set of technological tools and resources used to communicate, and to create, disseminate, store and manage information" (cited in Chisenga (2001:3) According to Chisenga (2001:3) "ICTs came about as a result of the digital convergence of computer technologies, telecommunication technologies and other media communication technologies". Abbas (1997) argued that the use of ICTs has changed the roles and culture of libraries and library workers. The appetite and expectation of the library users has increased because of ICTs, and academic library workers are facing new challenges because of the rapid technological advances. They are experiencing escalating expectations and demands from the library users

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