Abstract
Historically, the experimental and observational sciences have been well served by traditional High Performance Computing (HPC). More recently, researchers from the life sciences and other domains have joined the HPC ranks. Cloud computing offers promising alternatives to HPC, yet neither HPC nor cloud are sufficient to the meet the computational needs of researchers in other academic domains -- those newer to research computing and big data -- for example, from the social sciences, digital humanities and from professional schools, such as Law and Business. This paper describes the development and practice of a research computing service that provides interactive and scalable computing in a Windows environment, including the technical and end-user support challenges that were overcome to provide the service.
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