Abstract
The Airport ground handling services (AGHS) equipment supplier provider selection requires a safety guarantee in terms of the daily operations AGHS provider. AGHS providers seek to avoid aircraft damage and airline delays and ensure the provision of reliable and high-quality services. The primary objective of this paper was to develop purchasing decision model of the analytic hierarchy process (AHP), AHP-fuzzy linear programming (FLP), and AHP-Taguchi loss function (TLF) multi-choice goal programming (MCGP) purchase decision models to help the AGHS purchasing managers in selecting the best AGHS equipment supplier provider. The constructed models were assessed, and results obtained for the AHP-FLP and AHP-TLF-MCGP models were compared. We conducted a real-world example of supplier selection by an AGHS company by using the proposed models. The proposed model provides useful information and has practical value for AGHS providers.
Highlights
The Airport ground handling service (AGHS) companies are responsible for varied ground handling service activities
Ramp handling classified as a logistics service, and it be offered by a third-party service provider ground handler service company, an airline company, or a ramp handling company within an airport [3,4]
Such supplier performs quality assurance, indicating that their equipment is of a high quality, and this can inspire confidence in AGHS providers and the airlines that pay for such services
Summary
The Airport ground handling service (AGHS) companies are responsible for varied ground handling service activities. AGHS companies experience anxieties with the ground handler service performance and quality of equipment. The use of high-quality AGHS equipment can increase the safety of ground handling operations. Such supplier performs quality assurance, indicating that their equipment is of a high quality, and this can inspire confidence in AGHS providers and the airlines that pay for such services. AGHS equipment supplier selection (AGHSESS) problem has a marked effect on AGHS quality, and it is influenced by several factors. Such factors include a supplier’s manufacturing performance, the supplier’s industry reputation, and the supplier’s produce quality and price [5].
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