Abstract
A lot of educational institutions are facing the problem in conducting the physical classes due to COVID-19 pandemic recently. Therefore, most of the medium of teaching has been changed from a face-to-face method to online teaching. These changes may create some challenges to the students as well as the teachers or lecturers. In fact, different learning methods have their own strengths and weaknesses. Therefore, this study aims to analyze the preference of E-learning method among the undergraduate students based on multiple criteria. This study determines the priority of decision criteria in the selection of learning methods among the undergraduate students using Analytic Hierarchy Process-VIseKriterijumska Optimizacija I Kompromisno Resenje (AHP-VIKOR) model. The decision criteria that considered in this study are quality management system, information quality, flexibility, learning and teaching as well as attractiveness. Besides, blended learning, distance learning, and e-learning are identified as the alternatives of the learning methods as well as the most preferred learning method is determined in this study. The results of this study show that the most preferred learning method among undergraduate students is E-learning, followed by distance learning, and finally blended learning. Flexibility, information quality, and quality management system are ranked as the top three influential decision criteria. The significance of this study is to determine the most preferred learning method as well as the most influential decision criteria in the selection of learning methods among undergraduate students with AHP-VIKOR model.
Highlights
IntroductionEducation system is important for every country in the world
Nowadays, education system is important for every country in the world
This paper aims to fill the research gap by proposing a conceptual framework to determine the preference of learning methods among the undergraduate students by considering multiple criteria such as quality management system, information quality, flexibility, learning and teaching as well as attractiveness using Analytic Hierarchy Process (AHP)-VIseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) model
Summary
Education system is important for every country in the world. The effectiveness of the education system reflects the development of a country. The country with a good education system is able to generate a knowledgeable and intelligent nation. In Malaysia, the most common learning method practiced by the educational institutions is blended learning. The undergraduate students have the opportunity to experience the other two learning methods recently which are distance learning and e-learning. Blended learning is a hybrid learning method that consists of traditional on-campus education and computer-mediated or web-based portal such as Web-Based Learning Environment (WBLE). WBLE allows students to download learning materials such as lecture notes, tutorial questions, Manuscript received May 22, 2020; revised November 4, 2020.
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