Abstract

An extremely useful theoretical approach to understanding the nature of work, health, and wellbeing is the job demand–control (JDC) model and the job demand–control–support (JDCS) model. In order for professional workers in the nongovernmental organization (NGO) sector to do their job, it is necessary for them to have a feeling of wellbeing. Despite this, in Europe, studies regarding the effects of the JDCS model in relation to workers’ wellbeing have not been carried out. This study is expected to fill this important gap in research by analyzing the relationship of wellbeing with work demands, work control, and social support. In order to corroborate the proposed hypotheses, an analysis of these constructs in employees in European nongovernmental organizations (NGOs) was developed and, using structural equation models, these relationships were tested. The results confirm the main hypothesis of the job demand–control–support (JDCS) model and the causal relationship among physical and psychological demands, work control, and support from supervisors and colleagues with the level of employee wellbeing.

Highlights

  • Due to the global changes in families and communities within society, nongovernment institutions have become one of the basic pillars for public wellbeing

  • The main aim of this study is to use the job demand–control–support (JDCS) model in an unusual working environment, that is, in nongovernmental organization (NGO) entities, which seem to have been neglected by human resource academic researchers, who may not be taking into account their importance and contributions to social problems

  • An employee in NGOs is usually someone with a characteristic profile that is different from the usual worker in an industrial or service company

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Summary

Introduction

Due to the global changes in families and communities within society, nongovernment institutions have become one of the basic pillars for public wellbeing The tasks they perform are the origin of many basic social functions. The aims of nongovernmental institutions are diverse They remain within general public wellbeing, they have key roles such as humanitarian functions, the defense of human rights, the management of economic development, actions during natural disasters, and protection of the environment [1]. This situation has led to the rapid growth of NGOs in the international landscape in the last three decades. The World Bank shows that in the last twenty years, projects financed that involve NGOs or other civil organizations have increased from 21% to 90%, and, more than 20% of all bilateral aid is managed through

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