Abstract
Workload analysis is a human resource planning activity that aims to determine manpower needs in the organization. It means that the number of employees have to be adjusted to the existing workload, so that the employees’ work effectiveness can be implemented properly. The population were inpatient medical record data update staff, by using quote sampling technique from the workload of five (5) staffs of inpatient medical record data update. The type of research was descriptive with quantitative approach. The aims of the research were to discover the job descriptions of inpatient medical record data update, to find out the need of human resource in inpatient medical record data update, and to know the work effectiveness of inpatient medical record data update. The data were collected by using interview and documentation techniques. The results of the research were the number of data update files completed in 2019 amounted to 40,910 files out of 43,764 files, with five (5) staffs available. Based on the results of the research on human resource planning in inpatient medical record data update section using Work Indicator of Staffing Need (WISN) method, the result of calculation using the WISN method was 6.24 or 6 in decimal. Based on the calculation, it is advised that the hospital needs to consider adding one more staff in medical record data update section, so that the work effectiveness of the staff can be implemented properly.
Highlights
The Minister of Health Regulation of the Republic of Indonesia Number 3 of 2020 concerning hospital classification and licensing, explains that hospital is health service institution that administers plenary individual health service which provides inpatient, outpatient, and emergency services. (Soeroso, 2003) states that human resource is the main asset of a hospital who becomes the main concern
The problem occurred in data update section was the accumulation of medical record files that had not been updated by the staff, and affected to the increase of the workload for each staff
It is necessary to know that the number of available inpatient medical record data update staff have to be six (6) persons
Summary
The Minister of Health Regulation of the Republic of Indonesia Number 3 of 2020 concerning hospital classification and licensing, explains that hospital is health service institution that administers plenary individual health service which provides inpatient, outpatient, and emergency services. (Soeroso, 2003) states that human resource is the main asset of a hospital who becomes the main concern. According to Minister of Health Regulation Number 269 of 2008 concerning medical record, the medical record is a file containing notes and documents about the identity of patient, medical checkup, medication, treatment, and some other services which have been provided to the patient. The implementation of a complete, accurate, and timely medical record is supported by adequate quality and quantity of the human resources. The quality of the human resource includes skill, knowledge, and education level, whereas quantity covers the number of staff who is sufficient, and in accordance with the existing workload. The number of staff who is in accordance with the workload will affect the level of work efficiency and productivity.(Prihadi, 2020) If the number of staff does not match the existing workload, the work productivity will decrease and it will affect the quality of service in the hospital. The problem occurred in data update section was the accumulation of medical record files that had not been updated by the staff, and affected to the increase of the workload for each staff
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