Abstract

Due to the health emergency situation, which forced universities to stop using their centers as a means of teaching, many of them opted for virtual education. Affecting the learning process of students, which has predisposed many of them to become familiar with this new learning process, making the use of virtual platforms more common. Many educational centers have come to rely on digital tools such as: Discord, Google Meet, Microsoft Team, Skype and Zoom. The objective of the research is to report on the impact of student learning through the use of the aforementioned videoconferencing tools. Surveys were conducted with teachers and students who stated that 66% were not affected in their educational development. Most of them became familiar with the platforms; however, less than 24% qualified that their academic performance has improved, some teachers still have difficulties at a psychological level due to this new teaching modality. In conclusion, teachers and students agree that these tools are a great help for virtual classes.

Highlights

  • Due to the new pandemic SARS-CoV-2 or known as COVID-19, the use of different softwares for student education is increasing

  • There was an abrupt change with the arrival of this new virus. This has led to a growing need for all students to establish and become familiar with this new teaching and learning process, making the frequent use of these platforms more common

  • Online class imbalance learning is a new problem that is happening in the real world [1]

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Summary

Introduction

Due to the new pandemic SARS-CoV-2 or known as COVID-19, the use of different softwares for student education is increasing. There was an abrupt change with the arrival of this new virus. This has led to a growing need for all students (from kindergarten to university level) to establish and become familiar with this new teaching and learning process, making the frequent use of these platforms more common. Online class imbalance learning is a new problem that is happening in the real world [1]. In Indonesia, there are two problems that inhibit its education system, namely, transportation and distance. To reach a large mass of students, they created the Virtual Class Box (VCB) 5.0 device to support digital distance learning between teachers and students [2]

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