Analysis of the Usage of the CII/COAA Benchmarking and Project Performance Assessment System

Abstract

AbstractThe Construction Owners Association of Alberta (COAA) and the Construction Industry Institute (CII), in collaboration with the University of Calgary, researched project performance improvement. The research investigated the usage of the COAA/CII benchmarking system in order to draw attention to the benefit of improved project performance in Alberta. A qualitative research methodology was used for investigating the usage of the system. Interviews, which contained open-ended questions, were conducted with industry practitioners. The results of the research showed that a lack of resources and a lack of an understanding of benchmarking are the major barriers to adopting the benchmarking system. The usage of the system will contribute to better project performance. The system has the potential to contribute to a reduction in cost and schedule overruns. It is concluded that the system can provide a guide for companies to improve project performance in Canada.